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Welcome to QuickTrack. These Terms of Service ("Terms") govern your use of the QuickTrack mobile application ("App") and related services provided by [Your Business Name] ("we," "our," or "us").
By downloading, installing, or using QuickTrack, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.
1. App Purchase and License
One-Time Purchase
- Payment: QuickTrack is available for a one-time purchase through the Apple App Store and Google Play Store
- Price: The purchase price is displayed in the app store at the time of purchase
- Payment Processing: All payments are processed by Apple or Google, not directly by us
- No Recurring Charges: This is a one-time purchase with no subscription fees or recurring charges
License Grant
Upon purchase, we grant you a limited, non-exclusive, non-transferable license to download, install, and use QuickTrack on your personal devices in accordance with these Terms and the app store's terms of service.
2. Refunds and Returns
Important: Refunds are handled exclusively by Apple (App Store) or Google (Google Play), not by QuickTrack directly.
- App Store Refunds: Subject to Apple's refund policy, typically within 14 days of purchase
- Google Play Refunds: Subject to Google's refund policy, typically within 48 hours or 14 days depending on circumstances
- Refund Process: Contact Apple or Google customer support directly for refund requests
- Our Role: We cannot process refunds directly but will assist with technical issues that may warrant a refund
3. Permitted Use
You may use QuickTrack for:
- Scanning shipping labels to extract tracking numbers
- Tracking packages from USPS, UPS, and FedEx
- Storing tracking history locally on your device
- Personal, non-commercial package tracking purposes
4. Prohibited Use
You agree not to:
- Reverse Engineer: Decompile, disassemble, or reverse engineer the App
- Commercial Use: Use the App for commercial package tracking services without permission
- Automated Access: Use bots, scripts, or automated tools to access the App
- Malicious Use: Use the App to track packages you don't own or have permission to track
- System Abuse: Attempt to overwhelm carrier APIs or our services
- Redistribution: Share, sell, or redistribute the App or your license
5. Service Availability
Third-Party Dependencies
- Carrier APIs: Tracking data depends on USPS, UPS, and FedEx APIs
- OCR Service: Image processing depends on Google Cloud Vision API
- Internet Connection: Most features require an active internet connection
- Service Interruptions: We cannot guarantee 100% uptime due to third-party dependencies
App Updates
- Free Updates: Bug fixes and minor improvements are provided free
- Major Features: Significant new features may be included in updates at no additional cost
- Device Compatibility: Updates may require newer device operating systems
6. Intellectual Property
- App Ownership: QuickTrack and all related content are owned by us or our licensors
- Trademarks: QuickTrack name and logo are our trademarks
- User Content: You retain ownership of images you capture, but grant us permission to process them for OCR
- Third-Party Content: Tracking data is owned by respective shipping carriers
7. Privacy and Data
Your privacy is important to us. Please review our Privacy Policy, which explains:
- How we collect and process your information
- Our minimal data retention practices
- Your privacy rights and controls
- Third-party service integrations
8. Disclaimers and Limitations
Service Accuracy
Important: QuickTrack provides tracking information "as is" from carrier APIs. We cannot guarantee the accuracy, completeness, or timeliness of tracking data.
Limitation of Liability
- No Warranty: The App is provided "as is" without warranties of any kind
- Liability Limit: Our liability is limited to the amount you paid for the App
- Indirect Damages: We are not liable for indirect, incidental, or consequential damages
- Lost Packages: We are not responsible for lost, delayed, or damaged packages
9. Termination
- Your Rights: You may stop using the App at any time by deleting it from your device
- Our Rights: We may discontinue the App or block access for violations of these Terms
- Effect of Termination: Your license to use the App ends, but these Terms survive termination
- Data Retention: Local data remains on your device; server data is handled per our Privacy Policy
10. Changes to Terms
We may modify these Terms from time to time. When we do:
- Notification: We will update the "Last Updated" date and notify users through the App
- Continued Use: Your continued use of the App constitutes acceptance of modified Terms
- Material Changes: Significant changes will be highlighted in the notification
- Disagreement: If you don't agree to changes, discontinue use of the App
11. Governing Law
These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Your Jurisdiction].
12. App Store Terms
Your use of QuickTrack is also subject to the terms of service of the platform where you downloaded it:
In case of conflict between these Terms and app store terms, the app store terms take precedence for app store-related issues.